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FAQ
I just purchased, but cannot find my members access details
Your login details have also been automatically emailed to you in your members welcome email. 

Please check that the email is not stuck in spam or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns procedure?
For digital purchases, we have a sixty day money back guarantee. For physical products, we accept returns within sixty days of placing your order. All returns must be posted to Po BOX 413, San Jose, CA 95118.

How long will it take for my package to arrive?
Digital orders are available instantly after payment is received, and are also emailed to you. You may wish to check your junk folder to check your login details have not been sent there. 

Physical orders will be processed in three to five working days.

Your order will be sent with USPS and may take up to 21 days and you will receive a shipping notification once your order has been dispatched which will contain your tracking information.

What does it cost to ship my order?
For all USA purchases the shipping and handling costs are $8.25, for all Canadian order $14 and international orders $25.


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